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//===============================
// Kayako LiveResponse
// Copyright (c) 2001-2010
// http://www.kayako.com
// License: http://www.kayako.com/license.txt
//===============================
var sessionid_f5ea3fe8 = "2ae03e747838564cdf3dd59d819a4fb3";
var country_f5ea3fe8 = "United States";
var countrycode_f5ea3fe8 = "us";
var hasnotes_f5ea3fe8 = "0";
var campaignid_f5ea3fe8 = "";
var campaigntitle_f5ea3fe8 = "";
var isfirsttime_f5ea3fe8 = 1;
var timer_f5ea3fe8 = 0;
var imagefetch_f5ea3fe8 = 19;
var updateurl_f5ea3fe8 = "";
var screenHeight = window.screen.availHeight;
var screenWidth = window.screen.availWidth;
var colorDepth = window.screen.colorDepth;
var timeNow = new Date();
var referrer = escape(document.referrer);
var windows, mac, linux;
var ie, op, moz, misc, browsercode, browsername, browserversion, operatingsys;
var dom, ienew, ie4, ie5, ie6, moz_rv, moz_rv_sub, ie5mac, ie5xwin, opnu, op4, op5, op6, op7, saf, konq;
var appName, appVersion, userAgent;
var appname = navigator.appName;
var appVersion = navigator.appVersion;
var userAgent = navigator.userAgent;
var dombrowser = "default";
var isChatRunning_f5ea3fe8 = 0;
var title = document.title;
var proactiveImageUse_f5ea3fe8 = new Image();
windows = (appVersion.indexOf('Win') != -1);
mac = (appVersion.indexOf('Mac') != -1);
linux = (appVersion.indexOf('Linux') != -1);
if (!document.layers) {
dom = (document.getElementById ) ? document.getElementById : false;
} else {
dom = false;
}
var myWidth = 0, myHeight = 0;
if( typeof( window.innerWidth ) == 'number' ) {
//Non-IE
myWidth = window.innerWidth;
myHeight = window.innerHeight;
} else if( document.documentElement &&
( document.documentElement.clientWidth || document.documentElement.clientHeight ) ) {
//IE 6+ in 'standards compliant mode'
myWidth = document.documentElement.clientWidth;
myHeight = document.documentElement.clientHeight;
} else if( document.body && ( document.body.clientWidth || document.body.clientHeight ) ) {
//IE 4 compatible
myWidth = document.body.clientWidth;
myHeight = document.body.clientHeight;
}
winH = myHeight;
winW = myWidth;
misc=(appVersion.substring(0,1) < 4);
op=(userAgent.indexOf('Opera') != -1);
moz=(userAgent.indexOf('Gecko') != -1);
ie=(document.all && !op);
saf=(userAgent.indexOf('Safari') != -1);
konq=(userAgent.indexOf('Konqueror') != -1);
if (op) {
op_pos = userAgent.indexOf('Opera');
opnu = userAgent.substr((op_pos+6),4);
op5 = (opnu.substring(0,1) == 5);
op6 = (opnu.substring(0,1) == 6);
op7 = (opnu.substring(0,1) == 7);
} else if (moz){
rv_pos = userAgent.indexOf('rv');
moz_rv = userAgent.substr((rv_pos+3),3);
moz_rv_sub = userAgent.substr((rv_pos+7),1);
if (moz_rv_sub == ' ' || isNaN(moz_rv_sub)) {
moz_rv_sub='';
}
moz_rv = moz_rv + moz_rv_sub;
} else if (ie){
ie_pos = userAgent.indexOf('MSIE');
ienu = userAgent.substr((ie_pos+5),3);
ie4 = (!dom);
ie5 = (ienu.substring(0,1) == 5);
ie6 = (ienu.substring(0,1) == 6);
}
if (konq) {
browsercode = "KO";
browserversion = appVersion;
browsername = "Konqueror";
} else if (saf) {
browsercode = "SF";
browserversion = appVersion;
browsername = "Safari";
} else if (op) {
browsercode = "OP";
if (op5) {
browserversion = "5";
} else if (op6) {
browserversion = "6";
} else if (op7) {
browserversion = "7";
} else {
browserversion = appVersion;
}
browsername = "Opera";
} else if (moz) {
browsercode = "MO";
browserversion = appVersion;
browsername = "Mozilla";
} else if (ie) {
browsercode = "IE";
if (ie4) {
browserversion = "4";
} else if (ie5) {
browserversion = "5";
} else if (ie6) {
browserversion = "6";
} else {
browserversion = appVersion;
}
browsername = "Internet Explorer";
}
if (windows) {
operatingsys = "Windows";
} else if (linux) {
operatingsys = "Linux";
} else if (mac) {
operatingsys = "Mac";
} else {
operatingsys = "Unkown";
}
if (document.getElementById)
{
dombrowser = "default";
} else if (document.layers) {
dombrowser = "NS4";
} else if (document.all) {
dombrowser = "IE4";
}
function browserObject_f5ea3fe8(objid)
{
if (dombrowser == "default")
{
return document.getElementById(objid);
} else if (dombrowser == "NS4") {
return document.layers[objid];
} else if (dombrowser == "IE4") {
return document.all[objid];
}
}
function doRand_f5ea3fe8()
{
var num;
now=new Date();
num=(now.getSeconds());
num=num+1;
return num;
}
function getCookie_f5ea3fe8(name) {
var crumb = document.cookie;
var index = crumb.indexOf(name + "=");
if (index == -1) return null;
index = crumb.indexOf("=", index) + 1;
var endstr = crumb.indexOf(";", index);
if (endstr == -1) endstr = crumb.length;
return unescape(crumb.substring(index, endstr));
}
function deleteCookie_f5ea3fe8(name) {
var expiry = new Date();
document.cookie = name + "=" + "; expires=Thu, 01-Jan-70 00:00:01 GMT" + "; path=/";
}
function elapsedTime_f5ea3fe8()
{
if (timer_f5ea3fe8 < 3600)
{
timer_f5ea3fe8++;
imagefetch_f5ea3fe8++;
if (imagefetch_f5ea3fe8 > 20) {
imagefetch_f5ea3fe8 = 0;
doStatusLoop_f5ea3fe8();
}
setTimeout("elapsedTime_f5ea3fe8();", 1000);
}
}
function doStatusLoop_f5ea3fe8() {
date1 = new Date();
updateurl_f5ea3fe8 = "http://support.jonnyhost.com/visitor/index.php?_m=livesupport&_a=updatefootprint&time="+date1.getTime()+"&rand="+doRand_f5ea3fe8()+"&url="+encodeURIComponent(window.location)+"&isfirsttime="+encodeURIComponent(isfirsttime_f5ea3fe8)+"&sessionid="+encodeURIComponent(sessionid_f5ea3fe8)+"&referrer="+encodeURIComponent(document.referrer)+"&resolution="+encodeURIComponent(screenWidth+"x"+screenHeight)+"&colordepth="+encodeURIComponent(colorDepth)+"&platform="+encodeURIComponent(navigator.platform)+"&appversion="+encodeURIComponent(navigator.appVersion)+"&appname="+encodeURIComponent(navigator.appName)+"&browsercode="+encodeURIComponent(browsercode)+"&browserversion="+encodeURIComponent(browserversion)+"&browsername="+encodeURIComponent(browsername)+"&operatingsys="+encodeURIComponent(operatingsys)+"&pagetitle="+encodeURIComponent(title)+"&country="+encodeURIComponent(country_f5ea3fe8)+"&countrycode="+encodeURIComponent(countrycode_f5ea3fe8)+"&hasnotes="+encodeURIComponent(hasnotes_f5ea3fe8)+"&campaignid="+encodeURIComponent(campaignid_f5ea3fe8)+"&campaigntitle="+encodeURIComponent(campaigntitle_f5ea3fe8);
// alert(updateurl);
proactiveImageUse_f5ea3fe8 = new Image();
proactiveImageUse_f5ea3fe8.onload = imageLoaded_f5ea3fe8;
proactiveImageUse_f5ea3fe8.src = updateurl_f5ea3fe8;
// window.location.href = updateurl_f5ea3fe8;
isfirsttime_f5ea3fe8 = 0;
}
function startChat_f5ea3fe8(proactive)
{
isChatRunning_f5ea3fe8 = 1;
docWidth = (winW-500)/2;
docHeight = (winH-480)/2;
chatwindow = window.open("http://support.jonnyhost.com/visitor/index.php?_m=livesupport&_a=startclientchat&sessionid="+sessionid_f5ea3fe8+"&proactive="+proactive+"&departmentid=0&randno="+doRand_f5ea3fe8()+"&fullname=&email=","customerchat"+doRand_f5ea3fe8(), "toolbar=0,location=0,directories=0,status=1,menubar=0,scrollbars=0,resizable=1,width=500,height=480,left="+docWidth+",top="+docHeight);
hideProactiveChatData_f5ea3fe8();
}
function imageLoaded_f5ea3fe8() {
if (!proactiveImageUse_f5ea3fe8)
{
return;
}
proactiveAction = proactiveImageUse_f5ea3fe8.width;
if (proactiveAction == 3)
{
doProactiveForced_f5ea3fe8();
} else if (proactiveAction == 4) {
displayProactiveChatData_f5ea3fe8();
} else {
}
}
function writeProactiveRequestData_f5ea3fe8()
{
docWidth = (winW-450)/2;
docHeight = (winH-400)/2;
classData = "DISPLAY: none; FLOAT: left; POSITION: absolute; TOP:"+docHeight+"px; LEFT:"+docWidth+"px; WIDTH: 450px; HEIGHT: 400px; Z-INDEX: 500;";
writedata = "";
writedata += "
";
writedata += "
Need Assistance? Click "Chat Now" to chat with a Live Operator.
![\"Live](\"http://support.jonnyhost.com/themes/client_default/staffoffline.gif\" "\\"Live")
");
![](\"http://support.jonnyhost.com/themes/client_default/supportsuite.gif\")
![](\"http://support.jonnyhost.com/themes/client_default/space.gif\")